Häufig gestellte Fragen

With which devices can I use tizi Video Recycler?
 

You can use your tizi Video Recycler with analog devices which have a S-Video or Composite port.
You will find a S-Video and Composite adapter cable in your tizi Video Recycler box.

My device is not being recognized, is it defective?
 
  • Please ensure that your device is connected directly to the USB Port of your Mac and not behind a Hub (for example the Apple Keyboard)
  • Click on the Apple-Logo in the Menu in the top left corner of your screen.
  • Press and hold the Cmd/Alt Keys and click on "Systeminformation...".
  • A new window will open. In the list on the left, please choose "USB".
  • In the right list you should be able to find an entry "tizi USB DVB-C" or "tizi Video Recycler".
If your device appears here, the device is being recognized by your Mac. If it does not appear, it is likely that your device is defective.
What does the round button on tizi video recycler do?
 

The button on tizi video recycler has at the moment no function in the software. We will offer a function for it in a future update for tizi.tv. This allows to set a marker during digitizing your viedeos and helps you when editing your recording.

Where do I find the recordings I created with tizi Video Recycler?
 

Please open the recodings window in tizi.tv by choosing "View > Show Recordings" from the top menu bar.
You will find your recording via Finder in your Home directory in the folder "Movies > tizi.tv". In the Preferences of tizi.tv you can change the location for your recordings.

Which video resolution is used for my tizi Video Recycler recordings?
 

The videos have a maximum resolution of 720x576 pixels (576p). The resolution for your recording can vary by choosing a clipping.

In which resolution does the tizi Video Recycler record my videos?
 
The maximal Resolution is 720x576 pixels (576p).
tizi Video Recycler: My recordings are huge! Is there a trick I can use to minimize the size of my recordings?
 
The best thing you can do is choose a lower quality for the digitalization. You can always continue editing your videos at a later time with iMovie, QuickTime or Handbrake. However, it is still always recommended to digitalize and save your videos in the highest possible resolution.
Which devices can I actually hook up to the tizi Video Recycler?
 
Any video device which uses the S-Video or composite port can be hooked up to the tizi Video Recycler and it’s signal can be digitalized.
What does the round button thingy do on the Video Recycler?
 
Currently, it only makes a click click noise. With the current tizi software the button does not have a function.
I’d like to remove some bits and pieces while the video is being digitalized. Is this possible?
 
Go to the menu tab on tizi.tv and choose Settings. Here it’s possible to cut and trim the video.
Which is the right Mac software for me?
 

download Mac software for tizi for Mac (DVB-C) via: www.tizi.tv/app

download Mac software for tizi for Mac (DVB-T) via: www.tizi.tv/app

download Mac software for tizi for WiFi via: www.tizi.tv/app or from Mac App Store

You will find the tizi code in the instruction booklet for your device. For legal reasons tizi.tv from the Mac App Store does not contain the required audio codecs for your tizi hardware.

What version of Mac OS X/macOS must my Mac run to use tizi.tv?
 

tizi.tv supports OS X – macOS Sierra.

How much disk space do I need for one hour recoding?
 

The amount of disk space you need for your recodings depends on the used video. A one hour recording has an approximately size of 1.6 GB.

I've bought my tizi product on Amazon. Where can I download my invoice?
 
Invoices for tizi products can be easily downloaded self-service: http://tizi.tv/bestellungen Please note: Invoices are only available once Amazon has shipped an order.
Which video format are you using?
 

All recordings are saved as MPEG-2 in tizi.tv and can be opened and viewed in QuickTime, VLC media player or Handbrake . We don't use an own, proprietary format. You can share your recordings (via Vimeo, Messages, AirDrop, Email and Facebook) or export them to MP4 to use them in iMovie.

What benefits does the tizi Club membership offer me?
 
Your tizi product may include a card for the tizi Club membership. Registering your product with this Club Code gives you some benefits: - Information about new tizi products, sometimes in advance and exclusively for Club members - Convenient management and overview of your own tizi products via my.tizi.tv - Convenient access and retrieval of invoices via the my.tizi.tv portal - Exclusive promotions for Club members - Priority processing of support requests We therefore recommend all customers to take advantage of this offer and register their tizi products.