Frequently Asked Questions

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How do I activate my VPN Tracker license?
How can I upgrade to the latest VPN Tracker version?
How does the order process work?
How can I sort my VPN connections?
Do I need VPN Tracker Pro?
Which software could be responsible for VPN Tracker not working properly on my system?
How do I connect to Fortinet SSL VPN on Mac?
What are the requirements for SonicWALL Simple Client Provisioning with VPN Tracker?
Can I connect to WireGuard VPN?
Is it possible to activate Family Sharing for VPN Tracker?
Does VPN Tracker support SSL connections?
What can I use my free session for?
Why is my PPTP connection failing with “VPN Gateway Not Responding (GRE)”?
How many VPN Tracker licenses do I need?
If I have entered my settings in the demo version, will I keep them when I activate my license?
Is VPN Tracker compatible with M1 and M2 Macs?
Can I connect to PPTP VPN in VPN Tracker?
What is a purchasing account?
Is IKEv2 a secure VPN protocol?
Is there a difference between the software you sell on your website and the version on the Mac App Store?
Why can't I authorize VPN Tracker in System Preferences?
How do I add an app into my Applications folder?
Having issues with my VPN connection. How do I create a Technical Support Report (TSR) on Mac, iPhone &iPad?
Is WireGuard compatible with MacBook?
Which VPN Tracker plans support Fortinet SSL VPN?
How to set up WireGuard on macOS?
Can you guarantee that VPN Tracker will work in my network?
Is the equinux Online Store secure?
I am confused by the new VPN Tracker Plans, how do I choose which one best fits my needs?
What is Fortinet SSL VPN MAC address authentication?
I am seeing a message "account locked for security reasons"?
CleanMyMac X claims Mail Designer 365 is infected by XCSSET
Does VPN Tracker support XAUTH?
Which is faster: IPSec or SSL VPN?
Why am I being asked for a password in VPN Tracker?
What ist XAUTH? What do I have to enter there?
How do I set up WireGuard on a Mac?
Why is file access so much slower over VPN?
How do I get my free session?
When logging in, I get the error "License fetch failed"
Can I contact you if I need help?
Looking for your invoice?
What do I have to consider for the "Lifetime" settings for IKE/IPSec tunnels?
How do I perform a force quit on the Mac?
Importing existing VPN Connections from your Mac
My credit card payment was denied?
Does VPN Tracker support OpenVPN connections?
Does VPN Tracker support SSTP?
Which iOS versions are compatible with VPN Tracker?
What is SSL VPN in FortiGate?
What is the best Mac VPN Client?
Which ZyXEL Routers are supported and tested with VPN Tracker?
How to Use VPN Tracker 365 with Combined Password and 2FA Token
Can I use my software on multiple computers?
I'm getting "VPN Gateway Not Responding (Phase 1)" and use a service like DynDNS
Will I get a partial refund if I decide I want to opt out of my subscription?
Does VPN Tracker support legacy algorithms required by macOS Server VPN
Where can I enter the username I received from my network administrator?
How do I download VPN Tracker for Mac?
My Connections do not update from my Personal Safe after logging in on my Mac.
Is there a deadline for canceling my subscription if I wish to opt out?
How can I verify the authenticity of my VPN Tracker download?
Why should I set up a VPN Tracker team?
What is a VPN?
What’s the difference between DPD and IKE Keep-Alive?
Does VPN Tracker work on PC?
When will VPN Tracker for iOS be available?
Does VPN Tracker work on macOS Tahoe with Fortinet SSL VPN?
Why do businesses need VPN Tracker when switching to Mac?
Should I migrate away from macOS Server VPN
How do I install a Linux VPN on my Mac?
I can’t remove a member from my team
My credit card is not being accepted. What can I do?
Why does VPN Tracker say my local network is the same as the remote network? I am certain it is not!
What forms of payment do you accept?
When should I enable DPD in VPN Tracker?
When will VPN Tracker for Windows be available?
VPN Tracker says my local and remote networks conflict. How do I fix this problem?
How can I set up an OpenVPN connection on my Mac or iPhone?
What is a VPN Tracker?
How can I disable SSL VPN on FortiGate?
How can I connect to a Cisco VPN?
Where can I manage my VPN Tracker Plans?
Is there a central management option for teams?
How do I assign a team member a license?
How can I remove a payment method?
Should I switch from FortiClient to VPN Tracker?
Is there a free SSL VPN client for Mac?
Can VPN Tracker handle OpenVPN 2FA on macOS and iOS?
I need to enter my Macs password each time I connect an openVPN tunnel. Why?
Transferring VPN connections and shortcuts from your reseller account to your personal account
Which IPsec/IKEv1 engine should I use?
Is 2FA available for my account?
What do the different roles in my.vpntracker do?
My VPN connection isn’t working over my TP-Link router at home
How can I save a connection in my Personal Safe?
I'm having problems with my OpenVPN connection, the connection keeps dropping out. I am using the “TLS-Crypt” option on the OpenVPN server.
My VPN stopped working after updating to macOS 26 – what can I do?
What is Personal Safe? Why should I use Personal Safe?
My L2TP connection is giving a socket error message
Does VPN Tracker support the Palo Alto Globalconnect protocol?
Which file formats can be imported with VPN Tracker?
How do I set up an OpenVPN connection to my NETGEAR Nighthawk device?
I have bought a personal VPN Tracker License, can I share this with colleagues?
How many connections can I save in my Personal Safe?
VPN Tracker Enterprise Rollout
Legacy VPN Tracker products: End-of-support
How can I change the network address used by VMware or Parallels? It conflicts with my VPN's remote network.
Is Fortinet getting rid of SSL VPN?
Is it possible to use VPN Tracker with a 64 bit Kernel?
Can I use legacy VPN protocols like L2TP or PPTP with VPN Tracker 365?
Does VPN Tracker work on macOS Sequoia with Fortinet SSL VPN?
My renewal is failing due to a card decline. What can I do?
How can I verify the safety of my copy of Mail Designer 365 or VPN Tracker 365?
What are the system requirements for VPN Tracker?
Connection Drops during Rekeying using TCP with OpenVPN connections
What is a "Peer Hangup" error?
What to do if WireGuard won’t open on Mac?
Which Mac VPN client is the most reliable?
How can I migrate from a Windows VPN setup to VPN Tracker on Mac?
Does all network traffic go trough the VPN tunnel after the connection has been established?
Which VPN Tracker edition do I need to buy now?
Can I undo Remote Connection Wipe?
My credit card didn't work and my plan has expired. Why do I now see a different price after expiration?
Can the FritzBox use IKEv2?
Can you help me set up a VPN connection for my TP-Link SafeStream router?
Why can't I see our TeamCloud connection?
Why am I getting an "Update error" message?
How do I set up VPN Tracker Team Management?
Do I need to reconfigure my firewall or VPN gateway?
What is the difference between the Import password and the unlock password for the connection?
CleanMyMac X or another tool is warning me that VPN Tracker 365 or Mail Designer 365 contain malware
Do I need the official Fortinet VPN client (FortiClient) for Mac?
Does VPN Tracker for Mac support the latest macOS version?
Does VPN Tracker for Mac support macOS 27 Golden Gate?
Which WatchGuard Routers are supported and tested with VPN Tracker?
Does VPN Tracker support DPD?
Can I share VPN Shortcuts with my team?
I switched off the “Auto-Renewal” option for my plan. Why do I now see a different price after expiration?
How can I resize the VPN Tracker window?
Backend components failed to install. What can I do?
If I change the password for the VPN Tracker admin console, will it affect the end users?
Is setting up my connection on my.vpntracker secure?
How can I set up a SonicWALL SSL VPN connection on my Mac?
I want to transfer my license to another person. How can I do that?
How can I create a quote for VPN Tracker?
What is the difference between VPN Tracker and the built-in VPN feature in macOS?
How do I set up a VPN Shortcut?
Is my VPN gateway compatible with VPN Tracker?
Which VPN Protocols does VPN Tracker support?
I get the error message “WireGuard® Key Could not be found or loaded from Keychain”
Can VPN Tracker replace my Windows VPN client?
How do I access files over VPN on a Mac?
How to configure WireGuard on Mac?
VPN Tracker 365: Constantly improving
Does VPN Tracker support 2-factor authentication?
Why am I experiencing DNS issues in Firefox when connected to VPN?
How can I connect to my WatchGuard Firebox Edge device with VPN Tracker?
How does VPN Tracker handle dropped connections?
How can I buy additional VPN Tracker licenses for my team?
When connecting via IPsec VPN to a FritzBox, the error message:“No Proposal chosen (Phase 1)” often appears on the first connection attempt.
I'm having trouble signing in with two-factor authentication (2FA)
My VPN connection to a Watchguard device is inaccessible for no apparent reason.
What to do if "Shimo 5 can't be opened"
Why use Remote Connection Wipe? Can’t I just lock a user out on my VPN gateway?
How do I get my activation code?
How can I save my password for Cisco AnyConnect VPN client?
How can I enable Cookies on my System?
Why does my existing connection stop working, as soon as I configuring multiple VPN tunnels on the VPN gateway?
I don't see "Allow" for the System Extension in System Preferences
What is the Pre-Shared key and how do I get it?
Which ports does IKEv2 use?
Can I renew my VPN Tracker licenses early?
What is an IKEv2 VPN?
Does VPN Tracker work on Macs with Apple M2 chips?
I accidentally deleted or changed my VPN connection? Where can I access backups?
What additional settings are available for connections to Cisco devices?
Can I still use SHA1 with IPSec VPNs on macOS Tahoe?
What data does a Technical Support Report (TSR) contain? Is the TSR encrypted?
Can I continue using VPN Tracker 365 after the expiration of my term?
How can I uninstall VPN Tracker 365?
Can I use a VPN connection that already works for a colleague in VPN Tracker?
Set up a VPN connection on Mac
How do I improve the performance of file sharing (AFP or SMB) over VPN?
I am using the Option comp-lzo no in my OpenVPN connection and I have trouble creating a connection with VPN Tracker.
How can I update my credit card details?
VPN Tracker 9 can't sign in?
My Office network uses the same IP range as my home network. What can I do?
How do renewals of my VPN Tracker 365 plans work?
Can I connect to my Cisco AnyConnect SSL VPN connection on my iPhone?
What is a VPN connection?
Join a VPN Tracker 365 team
I cannot connect to my SonicWall SSL gateway. What can I do?
Why is my macOS Server VPN not working after upgrading to macOS 26 Tahoe
How can I purchase VPN Tracker via bank transfer?
What is the easiest way to reconnect to a macOS Server VPN on macOS 26
Can I create L2TP VPN, PPTP VPN, SSL VPN or OpenVPN connections with VPN Tracker?
How to migrate a Windows PPTP VPN connection to a Mac
Can I install WireGuard without the Mac App Store?
Can I still use my L2TP macOS Server VPN on macOS 26 Tahoe
I accidentally deleted VPN Tracker 365 from my Mac. What should I do?
Does VPN Tracker support NAT-Traversal?
Do I need to download SonicWall VPN Client for Mac to connect to my SonicWall device?
Does VPN Tracker support Fortinet SSL VPN on macOS?
How to Reconnect to SonicWALL VPN After the Cloud Backup Breach
Can I install VPN Tracker using brew / homebrew via terminal?
Your old VPN app stopped working? Tip for Shimo / TheGreenBow / IPSecuritas and others…
I am having issues setting up my VPN connection with Fortigate. In the Fortigate web interface, I cannot fill in the Preshared Key, for example.
Are SonicWALL Firewalls Still Safe After the Data Breach?
I’m having trouble connecting to my Sonicwall using the “Sonicwall Mobile Connect for Mac and iOS” client on my Mac and iOS devices. Every time I try to establish a connection, I receive the message “This is not a SonicWall SSL VPN server.” What should I do?
Can I use WireGuard on macOS with FritzBox?
How can I remove a device from my account?
System Components can't be loaded?
Will VPN Tracker support future macOS versions for Fortinet SSL VPN?
How can I start a VPN Tracker trial?
Can I use a TheGreenBow IKEv1 connection with VPN Tracker?
Why does SonicWall log “Land attack dropped” on some connections from VPN Tracker 365?
How secure is TeamCloud?
Error: System Extension - app must be in Applications?
Why can't I assign myself an IP address that lies within the remote network?
Will all of my previous connections and settings be migrated when I upgrade?
How do I change a team member's role in VPN Tracker?
My Cisco EasyVPN connection initially works fine, but then disconnects or reconnects unexpectedly.
How do I take a screenshot on the Mac?
Can I get real-time support while testing VPN Tracker?
Why are my VPN connections disconnected when my computer goes to sleep?
I’m a consultant — how can I keep my client connections organized in VPN Tracker?
How to enter multiple networks for Traffic Control
Why does VPN Tracker tell me, the application is corrupt and needs to be re-installed?
Where can I assign my team members a VPN Tracker plan?
Can I use VPN Tracker on both Mac and iOS?
How can I get access to Beta updates for VPN Tracker 365?
Mac OS X: VPN Tunnel Setup
What will happen in the free session?
Is there a free trial for VPN Tracker?
Does VPN Tracker support all major VPN protocols?
What is an equinux ID?
Can I use different versions of VPN Tracker on the same Mac?
What information do I need to set up a Linux VPN connection on Mac?
Alternative to Shimo?
I can't sign in – "Authorization failed"
Which routers can I connect to with VPN Tracker?
How can I set up two-factor authentication for my VPN Tracker account?
How can I improve VPN Tracker's connection speed?
Why would OpenVPN connections to Zyxel USG FLEX firewalls always fail with early timeout?
How do I change the language settings of my software?
Using VPN Tracker in teams
How can I update the address or email address of my equinux ID?
VPN Tracker shows a status of connected, but I cannot reach any of my servers using WiFi from my phone (or USB from phone). Using a cellular signal off a MiFi device works but using hotspot does not.
Connection Safe "could not be downloaded" error
Is VPN Tracker compatible with Open Core Legacy Patcher (OCLP)?
Which VPN protocols does VPN Tracker for iOS support?
How do I remove a license from my VPN Tracker plan?
Can I import a WireGuard or OpenVPN configuration from a Linux server into VPN Tracker?
Does VPN Tracker support AWS VPN connections?
Can I connect to my SonicWALL SSL VPN on my iPhone?
What causes IPSec VPN issues after upgrading to macOS Tahoe?
Why doesn't my certificate show up in the "Local Certificate" list?
VPN Tracker Connection Checker - What Do the Results Mean?
What is a Hash Mismatch?
I cannot edit a connection that was shared with me
Does VPN Tracker support SSL VPN?
Why does my OpenVPN 2FA login fail even though my password is correct?
How to connect to a company VPN
What plan do I need for Remote Connection Wipe?
Should I be using the VPN Tracker World Connect Mac App or download VPN Tracker from your website?
How can I get access to Nightly updates for VPN Tracker 365?
OpenVPN connection to Ubiquiti Unifi Gateways does not work
macOS is saying a System Extension is blocked?
Can I use VPN Tracker in a zero-trust or hybrid work environment?
How can I integrate VPN Tracker with a Cisco DMVPN (Dynamic Multipoint VPN) setup?
How can I activate automatic renewals?
How many connections can I save in TeamCloud?
SonicWALL VPN Connection Not Working suddenly: What to Do
Can you help me set up a VPN connection?
Which Linux VPN protocols can I use with VPN Tracker on Mac?
Does macOS 26 still support SHA1-based algorithms for IKEv2 VPNs?
How can a setup a host to everywhere connection with my Linksys Router?
Which IKEv2 algorithms were removed in macOS 26 Tahoe?
Why does my OpenVPN connection to a Synology suddenly stop working over UDP?
I set up a WireGuard connection on my Fritzbox and imported it into VPN Tracker. When I connect to the Fritzbox via VPN, all internet traffic is routed through the Fritzbox. How can I prevent this?
Download warning in Safari?
Why doesn’t my IKEv2 VPN connect after upgrading to macOS 26?
Why is VPN Tracker not connecting to my IKEv2 VPN?
I have a PPTP connection setup and can not connect. What can I do?
Is the consulting session really free?
Is it possible to boot the VPN during start so that I would be able to log on my Mac using a network login from the connected network?
Does VPN Tracker support one-time passcode (OTP) tokens, such as CRYPTOCard or RSA SecurID?
How can I connect to a WireGuard® VPN server?
Sometimes I get an XAuth timeout when connecting. When I try again, VPN Tracker asks me for my password. How can I turn this off?
Why is VPN Tracker prompting me for user login credentials on each connect?
I upgraded my Sonicwall to 6.5.4.13. Now I have problems with my IPsec connections. What can I do?
How do I create a VPN on Mac?
macOS 13.4 Support Note
How do I get system log messages?
Are there any known issues connecting to SideWinder VPN gateways?
How to Manage SonicWALL PSK Updates Across All VPN Users
Can I use Fortinet SSL VPN MAC address filtering?
Why can’t VPN Tracker obtain an IP address from my SonicWall?
How do I make all traffic go through the VPN tunnel?
Can I use VPN Tracker connections from Parallels, VM Ware Fusion or any other virtualization environments?
Why is Skype unable to make calls as soon as my VPN Tunnel is up?
Why did my VPN work on macOS Sequoia but not on macOS Tahoe
Where can I download WireGuard for Mac?
What is SonicWALL Simple Client Provisioning?
My connection request in VPN Tracker is rejected with "No Proposal Chosen". What can I do?
Which VPN protocols typically require individual access?
I have bought a personal license of VPN Tracker. Can I use this on multiple computers at the same time?
I own VPN Tracker 6/7/8/9/10, how can I upgrade?
How does Personal Safe deal with data conflicts?
How can I use VPN Tracker and my regular internet connection at the same time?
What is NAT-Traversal and how do I rule out problems with NAT-Traversal?
How do I cancel my VPN Tracker trial?
My connection times out at the beginning of connection establishment ("VPN Gateway not responding (Phase 1)") when using SonicWALL Simple Client Provisioning, but works fine using DHCP over IPsec.
I am having issues with my FortiSSL connection. Could it be due to the “Strict Host Check”?
How do I set up school VPN access on Mac?
What is a good way to benchmark VPN throughput?
Why can't I connect to my Fortigate device if XAUTH is enabled?
How do I invite equinux Support to my team?
Can I still use DH Group 2 on macOS 26 with a third-party VPN client?
I have an older Mac (e.g. macOS 10.9 to 10.15). How can I use VPN Tracker?
What is the difference between SecuExtender and VPN Tracker on Mac?
How to resolve Personal Safe Errors
Is there a VPN client for macOS 26 that works with older IPSec configurations?
Why does my connection sometimes work and sometimes not, especially when using personal hotspots or LTE/5G routers?
Will I be charged a fee when starting a trial license?
My Personal Safe has a download error, how can I fix it?
Unrecognized charge from equinux
I reinstalled VPN Tracker into a new Mac, but it keeps asking me to buy the software again.
How does VPN Tracker 365 differ from free Mac VPN clients?
What’s the difference between Fortinet SSL VPN and IPsec?
What should I do if Fortinet SSL VPN is not working on Mac?
I'm a registered reseller. Can I resell VPN Tracker 365 plans to my customers?
I need more time. Can I book more sessions?
What hardware do I need for a VPN?
I've lost my equinux ID or my password!
What is VPN Tracker?
Is there a VPN client for macOS Tahoe that still supports 3DES and SHA1?
My VPN Tracker plan expired. How can I renew it?
My SonicWall connection fails with “Negotiation Failed (PPP)”
How can I identify issues with my internet connection, for example, when receiving error messages that a specific server could not be reached?
Does VPN Tracker 365 offer team and consulting features?
Can I establish a VPN tunnel within an existing VPN tunnel (tunnel-in-tunnel)?
Why do I experience poor VPN performance or drops when a TP-Link router is on my network path?
Who should test pre-release versions?
What do I need to use 2FA for my VPN connection?
What is Corporate Branding and how can I set it up?
I’m having issues with a Cisco AnyConnect gateway. What can I do?
Can I be a member of multiple VPN Tracker teams at the same time?
Do I need to replace my macOS Server to get my VPN working again
I have an older license and a new license, why are the prices different?
Is VPN Tracker PCI DSS compliant?
I don't want to renew my VPN Tracker plan, what do I have to do?
How to Check if Your SonicWALL VPN Configuration Was Stolen
Can I use VPN Tracker on my Mac with PPTP connecting to a personal hotspot?
How do all the OpenVPN keep-alive, activity, and alive checks settings work together?
I'm given a 'Server Certificate error' during Activation?
I’ve created a WireGuard connection. Can I share it with multiple employees or use it on multiple devices at the same time?
What is Dead Peer Detection (DPD)?
How can I fix macOS Server VPN not working errors on macOS 26
Why do I receive the following error message when logging in to VPN Tracker? "Authorization failed. The identity of the authorization server could not be verified."
Why does my Fortinet VPN 2FA login fail even though my password is correct?
Why is VPN Tracker trying to connect to a different connection than the one I last used?
I want to manage the renewal settings for my VPN Tracker plan. How does this work?
Do L2TP connections support 2-Factor Authentication?
Why are VPN instructions different for Windows and Mac?
How do I share a connection using TeamCloud
How do I upgrade my VPN Tracker edition to Pro or VIP?
How do I change my Team Name?
What’s the best alternative VPN client for macOS Tahoe?
How do I invite a new team member?
TeamCloud settings
Mac OS X: How to configure a VPN Connection / establish a connection to a VPN Network under macOS (Virtual Private Network)
What Caused the SonicWall Cloud Backup Breach?
The VPN seems connected but I can't connect to my server or transfer data. What is wrong?
Why are DH groups 1–13 no longer supported in macOS 26 for IKEv2?
What Data Was Exposed in the SonicWALL VPN Breach?
Why are Blowfish and CAST-128 not available in VPN Tracker when running on OS X 10.8 Mountain Lion or newer?
How can I show missing VPN configuration options in VPN Tracker?
I'm a reseller. How can I transfer VPN Tracker 365 plans to my customers?
What are VPN Shortcuts?
Can you help me set up a VPN connection for SonicWALL TZ series?
Why Did My SonicWALL VPN Connection Settings Change in VPN Tracker?
VPN Tracker 6: Internet connection blocking VPN connections?
What is DynDNS or DDNS and why do I need this for my VPN connection?
Which IPSec algorithms were removed in macOS Tahoe?
OpenVPN connection works in general but disconnects after a while
Why may an IKEv2 VPN connection suddenly fail to connect?
Do you offer monthly VPN Tracker 365 plans?
Can you help me set up a VPN connection for my Ubiquiti EdgeRouter?
I have already set up VPN connections with VPN Tracker on my Mac. Can I use them on my iPhone or iPad?
Can I consolidate licenses from two separate accounts?
Wie verbinde ich mich mit meiner Telekom Digitalisierungsbox über VPN?
I updated VPN Tracker and my connection has stopped working
Using an L2TP VPN to an private 10.x.x.x network results in a 10.0.0.0/8 route to this network ignoring other local tunnels. Why is that?
How can I record network traffic?
What is VPN Tracker World Connect?
Do I need an active VPN Tracker 365 plan to use VPN Tracker World Connect?
I have trouble creating a LANCOM connection based on an '.ini' file I received, can you help me?
Does VPN Tracker suport Layer 2 (TAP) OpenVPN connections?
What would I need Remote Connection Wipe for?
Which VPN client supports IKEv2 on macOS 26 with legacy settings?
Kann ich mein Fritzbox VPN so konfigurieren, dass nicht der gesamte Internetverkehr darüber geht?
VPN Tracker system components failed to install (e.g. OSSystemExtensionErrorDomain error 10): What can I do?
How do I remove the administrator role from a VPN Tracker team member?
Can I configure WireGuard connections with 2-Factor Authentication?
I got a "Legacy System Extension" warning?
How do I fix issues with random MAC Addresses under macOS Sequoia
Accounting: Accessing backups
Can I use the Personal Hotspot on my iPhone or smartphone to connect to VPN on the Mac?
My VPN connection data has been uploaded to my Personal Safe. How do I completely purge and delete that connection data from my Personal Safe?
How can I consolidate VPN Tracker 365 licenses?
Which WireGuard client can I use on Mac?
I am working from home. How do I use VPN to connect my Mac to my office network?
Can I use VPN Tracker on my iPad or iPhone?
What's the most secure VPN connection?
Why does my Internet stop working after connecting to my VPN?
How can I move my VPN connections to a new Mac?
TeamCloud is displaying an "unknown download error"
I am connected to a VPN server but can't access regional content. What should I do?
What is the difference between VPN Tracker and SonicWALL VPN clients?
Can I still use DES or 3DES with IKEv2 on macOS 26?
Can VPN Tracker handle Fortinet VPN 2FA on macOS and iOS?
How can I hide old error messages in VPN Tracker?
How can I update VPN Tracker to the latest version?
How do I allow VPN Tracker’s system extensions via MDM?
Why is VPN Tracker permanently prompting me to install an update?
I changed my password and now get an error message when I try to use my Personal Safe
What should I do if Fortinet SSL VPN is not working on Mac?
Which EAP authentification methods does VPN Tracker support for IKEv2?
Does VPN Tracker support virtual machines (VMs)?
My VPN gateway offers an IPsec and L2TP option. Which one should I choose?
Why won't my IKEv2 VPN connect on Mac even though the settings look almost correct?
Why does IKEv2 with FortiToken fail intermittently on FortiOS 7.2.x?
I'd like to send you a LANCOM configuration file. What do I need to keep in mind?
Is there a WireGuard® app for Mac?
How do I remove the VPN Tracker System Extension?
How can I backup my VPN Tracker settings?How can I copy my VPN Tracker settings to my new Mac?
I've already purchased but want to change to a different license
How can I recover a deleted Keychain or missing passwords on macOS?
How do I use VPN Tracker to connect to a server?
I can't complete my order via credit card
Why are DH groups 1–13 no longer supported in macOS 26 for IPSec?
I'm having trouble receiving the invitation emails for a VPN tracker team.
I'm getting a Keychain error message when signing in
FortiGate: Should I Use IPsec or SSL-VPN?
Where are VPN Tracker's log files?
I'm having disconnections with my OpenVPN connection. What can I do?
How do I make a team member an administrator in VPN Tracker?
What is a good SecuExtender alternative for Mac if my school uses Windows?
Does VPN Tracker work with VPN access that is used with SecuExtender on Windows?
How can I verify my email address to start using VPN Tracker 365?
How to Fix the Error: Unable to Add VPN Configuration
What Is PPTP VPN? (Point-to-Point Tunneling Protocol)
Why do I lose access to my local networks with a Unifi Dream Machine (UDM) OpenVPN connection?
Is SecuExtender available for macOS or do I need an alternative?
How Did Hackers Access SonicWall Firewall Configuration Files?
Why does my SonicWall SCP connection time out even though the gateway is running?
How can I create a master password for VPN Tracker 365 with Personal Safe that's different from my equinux account?
I forgot my equinux ID and/or password. What's next?
What VPN Tracker settings do I need for a Zyxel IKEv2 VPN connection on Mac?
Are SonicWall SSLVPN Devices Compromised in the Breach?
How do I import Tunnelblick connections into VPN Tracker for Mac?
Is IKEv1 insecure?
What Should SonicWALL Administrators Do After the Leak?
My password is being rejected in the application, but it works on your website?
My DNS is not working correctly when I check it with NSLookup and other tools
How do I install VPN Tracker on a new Mac if my old computer no longer works?
I added additional VPN Tracker 365 licenses to my account and was charged more than the cost of the licenses?
I have updated my Telekom Digitalisierungsbox and can still connect to my VPN, but I can no longer reach the target network. What should I do?
How to set 'Use default gateway for remote network' for VPN on a Mac
Some users are experiencing connectivity issues with their SonicWall VPN, while others can connect successfully using the same VPN configuration. This is not an authentication problem, but once the connection is established, the VPN becomes unusable.
How do I set up a PPTP connection with VPN Tracker?
There was an issue decrypting this connection
Feedback helps!
My VPN Tracker licenses are up for renewal soon, and I would like to change the number of licenses. How can I do that?
I own two computers and I want to use VPN Tracker on both of them at the same time. How many licenses do I need?
Backend components are disabled in the system. How can I enabled them again?
How do I set up a VPN connection to my Sophos XG Firewall?
How can I cancel my VPN Tracker renewal?
Does FortiClient VPN work on Mac?
How Can I Print Documents on My Home Printer While Using VPN Tracker Remotely?
Which countries can I connect to with VPN Tracker World Connect?
Can you help me set up a VPN connection for my NETGEAR Nighthawk router?
How much does TeamCloud cost?
Is it true that IKEv1 Aggressive Mode is less secure than IKEv1 Main Mode?
Why is my IPSec VPN using DES or 3DES no longer working on macOS 26?
Why is VPN Tracker asking me to install a Network Extension?
My University is offering an OpenVPN connection with an ovpn profile. Can I use this with VPN Tracker?
Can a VPN Tracker trial prevent an IKEv2 connection from working?
Why does the school VPN work on another device but not on my Mac?
Can I use certificates or smart cards in VPN Tracker?
Which remote identifier should I use for an IKEv2 VPN connection on Mac?
Does VPN Tracker 365 support the latest macOS versions like Sequoia or Tahoe?
What are the phases in IKEv2?
Why is it so important that a certificate is stored correctly on the VPN gateway?
How can I invite VPN Tracker Support to my team?
What does it mean if a VPN gateway was changed from IKEv2 to IKEv1?
I am getting the error: "PPTP connect errno = 61 Connection refused"
Do my colleagues get admin privileges for my equinux ID when I assign them a VPN Tracker 365 plan?
Is VPN Tracker 365 compatible with new M1 Pro and M1 Max chips?
Why do I have to confirm the VPN gateway certificate every time?
Why has the lifetime of certificates been shortened further and further in recent years?
Why does VPN Tracker ask for IKEv1 or IKEv2 when my school IT only mentions SecuExtender?
Why do I have to submit my email address to download software?
Which VPN details does school IT need to provide for VPN Tracker?
How can I use only a specific network for my connection?
How do I change the remote identifier in VPN Tracker to Domain Name (FQDN)?
Where can I manage my VPN Tracker accounts?
What are TeamCloud Groups?
Who has access to the VPN connections I save in TeamCloud?
Were All SonicWall Customers Affected by the Data Leak?
Which hardware (MAC) address will be used for DHCP over VPN with SonicWall devices?
Can I adjust the number of VPN Tracker 365 plans in my subscription?
Is SonicWALL NetExtender or Mobile Connect Affected by the Data Breach?
How do I purchase and assign VPN Tracker World Connect licenses for my team?
How do I delete my account?
My VPN Tracker plan renewed with too many licenses. How can I reduce the license count?
Why does my UniFi OpenVPN connection stop working after a server update?
No recovery key? How to erase and rebuild your Personal Safe