Frequently Asked Questions
I am having issues setting up my VPN connection with Fortigate. In the Fortigate web interface, I cannot fill in the Preshared Key, for example.
There can be some problems with the setup in the Fortigate web interface, possibly with certain browsers like Safari. Here are some tips:
• Check if there is a firmware update for the Fortigate device: Firmware Updates
• First, set up the new connection in the Fortigate web UI, and then review all fields again by selecting ‘Edit’. This can help, as not all fields may have been visible during the initial setup